SLOs and Error Budgets

Quality effects delivery

Not all code needs to be good quality

Code quality is not just a technical concern; it’s a business concern.

Outages are a reflection of technical debt

How do we measure outages?

Service Level Objectives (SLOs).

What does an SLO look like?

Good response rate * Latency under threshold * Uptime
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Error budgets are just SLOs over a window.